Highfield Level 2 Award for Door Supervisors in the Private Security Industry


Who is this qualification for?

The objective of this qualification is to support a role in the workplace. It is designed for learners wishing to apply for a licence from the Security Industry Authority (SIA) to work as a door supervisor and is based on the relevant SIA specification for learning and qualifications.

How long will it take?

To complete this qualification learners are expected to undertake approximately 61 hours of learning. The SIA stipulates a minimum of 44 contact hours (6-days) if self-study is undertaken. Please refer to Highfield’s qualification specification for further details on self-study.

Topics covered

These include the main characteristics of the Private Security Industry, the importance of safe working practices, drug-misuse legislation, issues and procedures relevant to the role of a door supervisor, licensing law, queue management, how to recognise, assess and reduce risk in conflict situations, problem-solving techniques when resolving conflict, physical interventions and the implications of their use and the use non-aggressive physical skills to protect yourself and others.

Assessment method

This qualification is assessed by practical assessments and multiple-choice examinations.